Start with the route from arrival to the room. Confirm parking or drop-off, entrance thresholds, elevator dimensions and whether any lift requires staff assistance.
Build the plan
Ask for measurements and photographs when bed height, turning space, shower entry, grab bars or controls are essential. Record who confirmed the details and when.
Make it resilient
Needs vary. Let the traveler decide which features matter and contact the property again shortly before arrival if a failure would disrupt the trip.
Verify the essentials
Schedules, access, weather, prices and operating conditions can change. Confirm anything essential through current official sources and directly with the responsible provider.
