A step-free train does not guarantee a step-free journey. Platform gaps, lift hours, staffing, replacement transport and the arrival station all need to work together.
Why this matters
Check each operating company and station, request assistance within current deadlines and save the confirmed meeting point and backup route.
Make the plan usable
Define access needs specifically and verify the complete route with responsible providers. Record the details that would be difficult to recover during a delay, and leave enough margin to change the plan when the evidence changes.
Questions worth answering
- Which measurements matter?
- Where are the transitions?
- Who confirmed the detail?
- What backup remains workable?
Verify before travel
Schedules, access, prices, policies and conditions can change. Check current official information and confirm any detail that would determine whether the trip works.

